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Sofi for ServiceNow

Cost effective Self-Service automation for ServiceNow, powered by industry leading artificial intelligence.

  • Improve Self-Service resolution up to 75%

  • Powered by proprietary enterprise AI

  • Custom language model support

  • Continuous learning

  • Automated Servicenow actions 

  • Warm hand-off to Service Agent

  • Federate knowledge across Confluence etc.

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Improve Productivity and Delight Employees


Service Desk Calls

Lower Costs

for Service Desk


Service Experience


Business Productivity


Self-Service Resolution


Call Classification

Enterprise AI

Sofi for ServiceNow has been developed using leading AI technologies built for the enterprise. Delivering out-the-box integration with ServiceNow to reduce implementation costs and time, Sofi for ServiceNow is installed and configured in under a day.

Unlike other AI solutions which require expensive skills and large data-sets for training, Sofi for ServiceNow can be bootstrapped on minimal data while continuing to learn and improve over time.

"Of all the virtual agent solutions we looked at,

Sofi for ServiceNow was the best value for money and just worked"

Global Media Company Self Service Virtual Agent Demo - Password Reset Automation Self Service Virtual Agent Demo - Password Reset Automation

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