Dion Williams
- Apr 1, 2020
- 1 min
440
Sofi for ServiceNow
Cost effective Self-Service automation for ServiceNow, powered by industry leading artificial intelligence.
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Improve Self-Service resolution up to 75%
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Powered by proprietary enterprise AI
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Custom language model support
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Continuous learning
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Automated Servicenow actions
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Warm hand-off to Service Agent
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Federate knowledge across Confluence etc.
Improve Productivity and Delight Employees
Decrease
Service Desk Calls
Lower Costs
for Service Desk
Improved
Service Experience
Improved
Business Productivity
Increased
Self-Service Resolution
Accurate
Call Classification
Enterprise AI
Sofi for ServiceNow has been developed using leading AI technologies built for the enterprise. Delivering out-the-box integration with ServiceNow to reduce implementation costs and time, Sofi for ServiceNow is installed and configured in under a day.
Unlike other AI solutions which require expensive skills and large data-sets for training, Sofi for ServiceNow can be bootstrapped on minimal data while continuing to learn and improve over time.
"Of all the virtual agent solutions we looked at,
Sofi for ServiceNow was the best value for money and just worked"
